Legal

Privacy Policy

Who we are

The data controller for personal data collected on this site is SEO ANT LTD (for which SEO.London is a trading name), registered in England, company number 12320937. Registered office: International House, 24 Holborn Viaduct, London, EC1A 2BN, United Kingdom. ICO registration number ZA580812.

What we collect

When you submit the contact form we receive the name, email address and message content you provide. If analytics are enabled on this site we may also collect basic technical data such as page URL, referrer, approximate location and device type.

Why we collect it and lawful basis

We use the information you submit to reply to your enquiry about a lift, stairlift or elevator. Our lawful basis is legitimate interest in operating a UK information site and, where you are asking about engineer referral, taking steps at your request prior to entering a contract.

Where your data goes

Form submissions are emailed to lukasz@zelezny.co.uk and processed by our transactional email delivery provider. We do not sell your data, and we do not add you to any marketing list without your explicit consent.

Retention

We keep contact-form messages only as long as needed to handle your enquiry and any reasonable follow-up. Messages that lead nowhere are deleted from our inbox; messages associated with an ongoing enquiry are retained for as long as the conversation is active.

Your rights

Under UK GDPR you have the right to:

access the personal data we hold about you;
have it rectified if it is inaccurate;
have it erased where the lawful basis no longer applies;
restrict or object to our processing;
portability, where technically feasible;
complain to the Information Commissioner’s Office — ico.org.uk.

Contact for privacy matters

Email lukasz@zelezny.co.uk with any privacy question or rights request.

Third-party services

Scheduling on our guide articles is provided by Calendly LLC. When you interact with the embedded calendar to book a call, any details you enter (name, email, meeting time and anything you type into the notes field) are processed by Calendly under its own privacy policy. The Calendly widget only loads once you scroll it into view, and we do not receive booking data unless you complete a booking.