Symptom hub
Diagnose by symptoms you’re seeing
Start here if you don’t know the make yet. Every article is UK-specific, written for owners and building managers, and links across to the affected brands.
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Home lift symptoms
7 guidesCabin, through-floor and shaft-mounted lifts in UK dwellings under the Machinery Directive.
Home lift won't move: the UK owner's fault-finding checklist
Home lift refuses to move? UK checklist for power, door interlocks, isolators and warning lights — plus when to call an engineer.
Read the guide →Home lift beeps but doesn't respond: what the beeps mean
Decode continuous, intermittent and pattern beeps on UK home lifts. Which brand uses which code, safe checks, when to call.
Read the guide →Home lift stuck between floors: the calm UK guide
Trapped in a home lift between floors in the UK? What is safe, what is not, who to call and what an engineer will do on arrival.
Read the guide →Home lift doors won't close: causes and safe checks
Why a UK home lift door won't close: thresholds, interlocks, light curtains, hinge sag, swollen frames — safe owner checks.
Read the guide →Bad smell or noise from a home lift: what each one means
Burning, hot oil, ozone or grinding from a UK home lift — what each means, which are safe to run with and which mean stop now.
Read the guide →Home lift battery and backup issues in the UK
Home lift battery lowering explained: why packs fail, life expectancy, mains behaviour after a power cut and safe owner checks.
Read the guide →Home lift door and sensor faults: the full picture
Reed switches, light curtains, safety edges and mechanical latches on UK home lifts — how each fails and which need an engineer.
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Stairlift symptoms
4 guidesStraight and curved-rail stairlifts sold and maintained across the UK.
Stairlift beeps continuously: the UK diagnosis walk-through
The commonest UK stairlift fault: continuous beeping. Charging strip, seat, arm rest, footplate and battery causes — plus checks.
Read the guide →Stairlift stops halfway up the stairs: the UK causes
Why UK stairlifts stop mid-rail: obstruction sensors, stair carpet, footplate contact, low battery and rail joint issues.
Read the guide →Stairlift seat swivel not locked: why the chair won't move
Why a UK stairlift refuses to move if the seat swivel isn't locked: the interlock, common misalignments and safe owner checks.
Read the guide →Stairlift battery not charging: what to check
UK stairlift battery not charging: charging strip contact, transformer LED, battery age and safe owner checks before calling out.
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Platform lift symptoms
3 guidesCategory 1 short-rise and enclosed Category 3 platform lifts in homes and workplaces.
Platform lift won't rise: the UK owner's checklist
A UK guide for platform lifts that refuse to lift: hold-to-run buttons, gate interlocks, hydraulic pressure and safe owner checks.
Read the guide →Platform lift safety edge triggered: what it means
Under-platform pressure switch, top-edge sensor and toe-guard trips on UK platform lifts — what triggers each, what to note.
Read the guide →Platform lift gate interlock fault: causes and checks
Half-height gate reed switches on UK platform lifts explained — how the interlock works, common failures and safe user checks.
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Commercial lift symptoms
4 guidesPassenger and goods lifts under LOLER in UK workplaces, retail, healthcare and housing.
Commercial lift out of service: what to do before you phone
What to note before phoning the service line when a UK commercial lift goes out of service — the info that halves callout time.
Read the guide →Commercial lift doors keep reopening: causes
Light curtain and safety edge basics on UK commercial lifts: why doors reopen mid-close, cleaning, alignment, engineer checks.
Read the guide →Commercial lift levelling problems: causes and priority
Why a UK commercial lift stops off-level at landings: encoder drift, brake wear, rope stretch, hydraulic seal wear, access.
Read the guide →Gearless drive fault on a UK commercial lift
Brake, encoder and over-current trip patterns on UK gearless commercial lifts: what each fault family means, modernisation.
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