Hoistway

Specialist Lift Engineering and Maintenance Services

Established in 2001 and based in the South West, Hoistway is a specialist provider of lift work, including the fitting, refit, and maintenance of lifts.

As a member of the KLEEMANN Group of Companies, the firm serves a diverse clientele ranging from domestic clients to large multi-national groups.

The company holds Constructionline Gold membership and runs as a Notified Body, adhering to careful industry safety and quality standards through annual health and safety training programs for its engineering staff.

The company’s core service offerings encompass new lift fittings for new builds, full lift replacement for aging infrastructure, and full lift upgrade work. Their engineering team focuses on enhancing energy use, giving environmentally friendly lift services designed to reduce running costs and environmental impact. Hoistway’s technical services are demonstrated through complex projects such as:

• Bespoke scenic passenger lifts for the Mary Rose Museum and multi-unit fittings involving triplex passenger lifts
• Goods lifts
• DDA platform lifts
• Dumb waiters for the hotels and pubs sector

Specialist lift maintenance plans are a primary focus, utilized to make sure equipment remains safe and functional while meeting legal compliance.

These services are given by a team of skilled engineers and supervisors who undergo regular face-fit testing and PAT testing of equipment to maintain site safety.

Based in Somerset, Hoistway gives a localized service model supported by the global manufacturing resources of the KLEEMANN Group. It focuses on quality engineering, uptime, and technical know-how in the lifts industry.

Hoistway is a specialist lifts company based in Martock, Somerset. It provides expert lift engineering and maintenance services to clients across the United Kingdom.

Established in 2001 and running as part of the KLEEMANN Group of Companies, the business has built a name for quality engineering, technical precision, and a commitment to safety that spans both residential and large-scale commercial projects.

What to expect as a client

From single domestic fittings to complex multi-unit schemes for major groups, Hoistway brings decades of combined know-how to every project it does.

As a member of the KLEEMANN Group, Hoistway benefits from access to global manufacturing resources while maintaining a localised service model rooted in the South West of England.

This mix allows the company to deliver bespoke lift work with the uptime and technical backing of a worldwide known group.

Safety, standards and paperwork

The business holds Constructionline Gold membership and runs as a Notified Body, adhering to careful industry safety and quality standards.

Its engineering staff undergo annual health and safety training, regular face-fit testing, and PAT testing of equipment. This ensures full site safety and legal compliance at every stage of a contact.

Where the firm works

Hoistway serves a wide and varied clientele, from domestic clients requiring straightforward home lift fittings through to large multi-national groups with complex, multi-site needs.

Notable project work includes the design and fitting of bespoke scenic passenger lifts for the Mary Rose Museum, and multi-unit schemes incorporating triplex passenger lifts, goods lifts, DDA platform lifts, and dumb waiters for the hotels and pubs sector.

This breadth of skill shows the depth of engineering knowledge that Hoistway applies across the full spectrum of lifts challenges.

Services offered

The core services offered by Hoistway cover every stage of a lift's lifecycle, including:

• New lift fittings for new-build residential and commercial schemes, designed and built to the client's exact spec.
• Full lift replacement for ageing infrastructure, bringing outdated equipment up to current safety and performance standards.
• Lift upgrade work and refit, improving energy use and extending the working lifespan of existing fittings.
• Ongoing lift maintenance plans tailored to make sure equipment remains safe, functional, and compliant with legal duty.
• Environmentally friendly lift services built to reduce running costs and minimise environmental impact over the long term.

Energy use is a key consideration in Hoistway's engineering approach. The company actively focuses on giving lift services that reduce power use and running costs.

Recognising that sustainability is a more and more important factor for clients across the public and private sectors.

Whether working on a new fitting or upgrading an existing system, the Hoistway engineering team evaluates environmental impact as part of its standard project methodology.

This ensures that clients benefit from both performance and responsible design.

Maintenance is another cornerstone of what Hoistway gives. Specialist lift maintenance plans are structured to keep equipment running safely and in compliance with all relevant industry rules.

Given the safety-critical nature of lift systems, the company's engineers and supervisors are trained and tested regularly.

It provides clients with confidence that their assets are being managed by qualified trained staff who understand both the technical and safety landscape in full.

Hoistway has received a Google rating of 3.6 out of 5 from 12 client reviews. This reflects its ongoing contact with clients and a track record built through real-world project supply.

The business is registered in the United Kingdom as Hoistway Limited and can be contacted directly by telephone for enquiries relating to fittings, maintenance contracts, or upgrade work projects.

Further details about the company's full range of services is available at hoistway.co.uk.

For firms and people across the South West and beyond seeking a dependable, accredited provider of lift fitting, replacement, upgrade work, or maintenance services. Hoistway represents a long-running and technically capable choice.

Backed by the resources of the KLEEMANN Group and backed by strong industry accreditations, Hoistway continues to deliver lift work that meet the highest standards of safety, compliance, and engineering quality.