Hoistway

Specialist Lift Engineering and Maintenance Services

Established in 2001 and based in the South West, Hoistway is a specialist provider of lift work, including the fitting, refit, and maintenance of lifts.

As a member of the KLEEMANN Group of Companies, the firm serves a diverse clientele ranging from domestic clients to large multi-national groups.

The company holds Constructionline Gold membership and runs as a Notified Body, adhering to careful industry safety and quality standards through annual health and safety training programs for its engineering staff.

The company’s core service offerings encompass new lift fittings for new builds, full lift replacement for aging infrastructure, and full lift upgrade work. Their engineering team focuses on enhancing energy use, giving environmentally friendly lift services designed to reduce running costs and environmental impact. Hoistway’s technical services are demonstrated through complex projects such as:

• Bespoke scenic passenger lifts for the Mary Rose Museum and multi-unit fittings involving triplex passenger lifts
• Goods lifts
• DDA platform lifts
• Dumb waiters for the hotels and pubs sector

Specialist lift maintenance plans are a primary focus, utilized to make sure equipment remains safe and functional while meeting legal compliance.

These services are given by a team of skilled engineers and supervisors who undergo regular face-fit testing and PAT testing of equipment to maintain site safety.

Based in Somerset, Hoistway gives a localized service model supported by the global manufacturing resources of the KLEEMANN Group. It focuses on quality engineering, uptime, and technical know-how in the lifts industry.

Hoistway is a specialist provider of lift work. It provides expert lift fitting, refit, and maintenance services to many clients across the United Kingdom.

With roots going back to 2001, the company has built a strong name for technical excellence and steady engineering. It serves everyone from domestic clients through to large multi-national groups.

Services offered

As a member of the KLEEMANN Group of Companies, Hoistway combines the advantages of a locally focused service model with the backing of a globally known manufacturing network.

This ensures clients receive both personal attention and access to world-class resources.

The company's core giving spans the full lifecycle of lift systems, from brand-new fittings in new-build schemes to the complete replacement of ageing infrastructure and in-depth upgrade work. Hoistway places a strong focus on energy use.

It provides environmentally conscious lift services that are designed to reduce running costs and lessen environmental impact over time.

What to expect as a client

This commitment to long-term engineering sets the business apart in a more and more keen marketplace. Here, clients are seeking long-term value and technical performance.

Among the key services and features that define Hoistway's offer are the following:

• New lift fittings tailored to new-build residential and commercial schemes, ensuring seamless integration from the ground up.
• Full lift replacement for ageing or out of date systems, bringing existing buildings up to current safety and performance standards.
• Lift upgrade work programmes that enhance energy use, improve user experience, and extend the working life of existing equipment.
• Full lift maintenance plans designed to keep systems safe, functional, and compliant with legal duty on an ongoing basis.
• Bespoke and specialist fittings including scenic passenger lifts, goods lifts, DDA platform lifts, and dumb waiters for several sectors including hotels and pubs and heritage.

The breadth of Hoistway's project experience is demonstrated by some really complex and high-profile commissions.

The company has given bespoke scenic passenger lifts for the Mary Rose Museum, a project that demanded both precision engineering and a sensitivity to the building's unique setting. In the hotels and pubs sector.

Hoistway has managed multi-unit fittings covering triplex passenger lifts, goods lifts, DDA platform lifts, and dumb waiters, showcasing an ability to coordinate large-scale lifts projects with multiple interdependent components.

Safety, standards and paperwork

Quality assurance and safety compliance are central to the way Hoistway runs.

The company holds Constructionline Gold membership, a widely respected accreditation within the construction and engineering industries that signals a high standard of health and safety upkeep, financial standing, and professional conduct.

Also, Hoistway runs as a Notified Body, adhering to careful industry standards and safety rules. All engineering staff undertake annual health and safety training programmes, alongside regular face-fit testing and PAT testing of equipment.

Where the firm works

This ensures that every site visit is conducted to the highest standards of safety and skill.

Hoistway is registered in the United Kingdom as Hoistway Limited and is based at its Cardiff address. It serves clients across the region and beyond.

The company's established presence and long trading history give clients confidence that they are working with a stable, skilled business. For those seeking dependable lifts know-how, Hoistway's mix of specialist knowledge, industry accreditations.

KLEEMANN Group membership makes it a compelling choice for both straightforward and complex lift projects alike.

Clients and industry partners looking to learn more about available services or to discuss a specific project need can visit hoistway.co.uk for further details, or contact the team directly by telephone.

Whether the need is a straightforward maintenance contract, a complex new fitting, or a full upgrade work of an existing lift system, Hoistway brings the engineering know-how, industry accreditations, and long-standing experience needed to deliver results that meet both safety standards and client expectations.

With a track record built over more than two decades in the lifts industry, Hoistway remains a trusted name for firms and groups seeking quality lift services throughout the United Kingdom.